Questions
Can I cancel anytime?
Yes. Cancel whenever you like with the “Manage subscription” button on the plan page of your account. Pro stays active until the end of the period you have already paid for, and you won’t be charged again.
Are taxes included?
Yes. Prices include VAT for consumers in the European Union. The prices on this page are shown in the currency of your country: euros (EUR), US dollars (USD), pounds sterling (GBP) or Brazilian reais (BRL); elsewhere they are shown in euros. The final amount and currency are confirmed on the Stripe payment page before you pay. Need an invoice with a VAT number? Just contact us.
What happens to my data if I cancel?
Nothing is deleted. Pro features pause: connectors stop, the API and MCP connector stop answering, and Cloud boards beyond the 8 of the free plan stay editable, but you can’t create new boards beyond the free limit. You can subscribe again at any time.
Can I get a refund? (Right of withdrawal)
If you are a consumer in the EU, you have 14 days to withdraw from the purchase. Pro starts as soon as you subscribe, so by starting to use it straight away you acknowledge that the digital service begins at once. Even so, we give a full refund if you ask within 14 days of your first payment. Just contact us.
Who processes the payments?
Plumeboard Pro is sold by Abreu Data Systems. Payments are processed by EMMA, our payments partner, with Stripe’s technology: you enter your card details on Stripe’s secure checkout page, and we never see or store them. The charge appears on your card statement under the name EMMA PAY. You receive a receipt by email after each payment; for an invoice with a VAT number, contact us.
Can I pay by bank transfer?
Yes. Contact us through abreudatasystems.com and we can issue your licence manually.
All the details are in the Terms of Service and the privacy notice.